Whether life gives you lemons, throws a curveball, or you just fall behind financially, we are here to help. If you are unable to make a payment, there will still be no fees and no interest, to make it easier for you to catch back up.
If you are just falling a little bit behind, we recommend first reviewing our article with information on late payments here: I have questions about late or failed payments
If there is a payment upcoming you are unable to make, you may also want to ensure you temporarily turn off Autopay so that there is no charge attempt that may cause more harm to your financial situation. You can then turn Autopay back on once you are able to catch back up on repayment.
If you need more help or are unable to get caught back up on repayment, we are still here to support. We do offer a hardship program and are happy to discuss some loan modification options. For information on how to reach us to chat more, please visit the article here: How can I contact B Generous?