If you are simply looking to finish paying off one of your donation loans, you can visit the help article here: Can I pay off my DNPL loan early?
In order to close your account, you will need to make sure that all donation loans are paid in full. If you have already completed this, you can always leave your account active and there will be no payments, no fees, and no negative impact whatsoever. Should you choose, your account will be available and ready for easier use the next time you want to give with B Generous.
If you still would like to close your account, we are sorry to see you go! One of our customer service experts will be able to assist you with the next steps to close your account. You can chat with us, or reach out from the “Help Center” button down to the right, or find more information on how to get in touch with us here: How do I contact B Generous