You can view and change your account settings, make payments, update information, and a lot more by logging into your account here: B Generous Donor Account
See below for a little more information about what you can update on your own and where we can assist to make sure all of your information is up to date.
How do I update my number, address, or email?
When in your account, you can navigate to settings from the drop down under your name on the left. Here you will see some account settings and all of your contact info.
This is where you will be able to change and update basic information like phone, address, and your email as needed. It is best to keep your information as up to date as possible to ensure there is no issue contacting you about your donation loans, and to make sure you have no issue using B Generous in the future.
If you run into any issues, we are here to support!
How do I update my name?
To update your name we are going to need a little bit of information from you. Since B Generous assists in the servicing of donation loans, we do need to make sure the name on your account matches your legal information. If you need to update your legal name, please do not hesitate to reach out to us and be prepared to provide one of the following:
- Legal name change documentation (such as marriage license, divorce decree, etc.)
- Updated copy of your government issued ID (i.e. drivers license) or Social Security card
- Federally issued Passport showing your new name
If you would like to update your preferred name, we want to be sure we can refer to you however you are most comfortable when you are reaching out to us. To make sure we update this information where relevant, please reach out to us and let us know!